winvd Terms & Conditions
Please read these terms carefully before using the winvd platform — they form the legal basis of the agreement between you and us.
These Terms & Conditions ("Terms") govern the use of the winvd platform and all services operated under it. By accessing winvd through its website, mobile version, or any other channel, you are considered to have fully accepted these Terms. If you disagree with any part of these Terms, please refrain from using the platform.
winvd operates a safe and reliable online casino and betting platform for players in Bangladesh. We believe that transparency and honesty are the core foundation of a good gaming experience. These Terms have been created with that goal in mind.
1. Definitions & Introduction
The key terms used in these Terms have the following meanings:
- "Platform" refers to the winvd website, app, and all related services.
- "User" or "you" refers to any person who holds a registered account on winvd.
- "Account" refers to the user's personal winvd profile.
- "Bonus" refers to promotional credits or offers provided by winvd.
- "Services" refers to all gaming and betting activities available through winvd.
2. Eligibility & Account Registration
2.1 Age Requirement
winvd's services are available only to individuals aged 21 (twenty-one) or older. No minor may open an account or play on this platform. You may be required to verify your age at the time of registration, and winvd may request age verification at any time.
2.2 One Person, One Account
Each person may hold only one account. If multiple accounts are found under the same person's name, winvd reserves the right to close them and cancel any bonuses earned.
2.3 Providing Accurate Information
You must provide accurate, complete, and up-to-date information at the time of registration. If false or misleading information is provided, the account may be closed immediately and any deposited balance may be forfeited.
2.4 Account Security
It is your responsibility to keep your login credentials (username and password) completely confidential. winvd is not responsible if a third party uses your account. If you become aware of any unauthorized access to your account, contact the support team immediately.
3. Deposits & Withdrawals
3.1 Accepted Payment Methods
Only the following payment methods are accepted on winvd: bKash, Nagad, Rocket, and Upay. Transactions through any other method will not be accepted. The name registered on the account must match the name on the payment method.
3.2 Minimum Deposit & Withdrawal
The minimum deposit amount for each payment method is ৳100 and the minimum withdrawal amount is ৳1,000. Deposit or withdrawal requests below these amounts cannot be processed.
3.3 Withdrawal Timeframe
Successful withdrawal requests are generally processed within 5 to 30 minutes. However, in some cases, account verification or security-related reviews may cause a slightly longer processing time.
3.4 Third-Party Transactions
Depositing using another person's account or payment method is strictly prohibited. If such a transaction is detected, the associated account will be suspended pending investigation.
4. Bonuses & Promotions
4.1 Welcome Bonus
New users on winvd will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example: depositing ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000. Depositing ৳42,000 earns the maximum ৳20,000 bonus, giving a total balance of ৳62,000.
4.2 Wagering Requirement
The wagering requirement for the welcome bonus is 25 times (25x), applied only to the bonus amount — not the deposit amount. Example: receiving a ৳1,000 bonus requires a total of ৳25,000 in wagers before the bonus funds can be withdrawn.
4.3 General Bonus Terms
- A bonus is provided only once per registered account.
- Withdrawals are not permitted until the bonus wagering requirement has been completed.
- winvd reserves the right to modify, suspend, or cancel any bonus offer.
- If bonus abuse is found, the bonus and any related winnings will be cancelled.
- Attempting to claim a bonus from multiple accounts, the same device, or the same IP address will be considered abuse.
5. Fair Play Rules
5.1 Gaming Integrity
winvd firmly believes in the principle of fair play. The games on the platform are operated in accordance with international standards. If any user attempts to gain an advantage through fraud, bot usage, software manipulation, or any other unethical method, their account will be immediately closed and all winnings forfeited.
5.2 Prohibited Activities
- Placing bets using any automated software or bots.
- Abusing bonuses by betting on both opposing sides (arbitrage).
- Attempting to bypass the platform's security systems.
- Using the platform for money laundering or any other illegal financial activity.
- Attempting unauthorized access to another user's account.
6. VIP Program
winvd runs a three-tier VIP program for its regular players:
- Bronze: weekly cashback up to 0.5%.
- Silver: weekly cashback up to 1.0%.
- Gold: weekly cashback up to 1.5%.
Users may advance to higher tiers based on their gaming activity and consistency. Special offers and benefits may apply for VIP members, and their terms will be communicated separately.
7. Privacy & Data Protection
winvd takes the protection of your personal information very seriously. We use SSL encryption and other industry-standard security technologies. To learn more about how your information is collected, stored, and used, please read our Privacy Policy.
winvd never sells your personal information to third parties. However, sharing information may be required under legal obligations or upon request from authorities.
8. Responsible Gaming
winvd places the highest priority on responsible gaming. Gaming is entertainment only — it is not a reliable source of income. We encourage users to set their own limits and play within them.
Users on the winvd platform may temporarily or permanently close their account at any time. For detailed responsible gaming guidelines, please visit our Responsible Gaming page.
9. Account Closure & Suspension
9.1 Closure by winvd
winvd reserves the right to suspend or close any account in the following circumstances:
- If evidence of a violation of these Terms is found.
- If fraudulent or illegal activity is suspected.
- If account information is found to be false or incomplete.
- If multiple accounts are found for the same person.
- Upon instruction from authorities or a court.
9.2 Closure by the User
If you wish to close your account, please contact our support team. Any balance must be withdrawn before the account is closed — inactive balances may no longer be withdrawable after the closure process is complete.
10. Limitation of Liability
winvd provides its services on an "as is" basis. While we are committed to ensuring maximum security, winvd is not liable for the following:
- Losses during a game due to internet disconnection.
- Issues with the user's device or software.
- Technical errors from third-party game providers.
- Force majeure events such as natural disasters, cyberattacks, and similar circumstances.
In the event of actual loss caused by the platform, winvd's liability is limited to the user's account balance at that time.
11. Dispute Resolution
For any dispute or complaint, please contact our support team first. We provide support via 24/7 live chat and email. Contact email: [email protected].
If the matter is not resolved with the support team, the winvd management will review the issue and work toward a resolution acceptable to both parties.
12. Intellectual Property
All content on the winvd platform — logos, graphics, text, software, and design — is protected by the intellectual property rights of winvd or the relevant third parties. Reproducing, distributing, or modifying this content is prohibited except for personal and non-commercial use.
13. Changes to Terms
winvd may update or change these Terms at any time. Users will be notified of significant changes. Continued use of the platform after changes have been made will be considered acceptance of the updated Terms. It is therefore recommended to visit this page regularly.
14. Contact
If you have any questions or comments about these Terms, please contact our support team:
- Live Chat — available 24/7
- [email protected]
Our support team provides assistance in both Bengali and English.